How to improve your productivity and retail customer experience by sending better e-commerce emails.

2020 Over & Outtfg highlightsThe one with the pandemic, podcast & pivot. A business round-up. This year four major things have changed/developed for TFG - so here’s our annual round-up, a summary of office hours and a little something about our chosen charity....

Re-engagement emails and updates regarding the work you do are worth their weight in gold. Let’s learn more about them!

Re-engagement emails and updates regarding the work you do are worth their weight in gold. Let’s learn more about them!

Purpose-led Marketing marketing  I was grateful to be invited to talk with Steve Randell on the Share Your Difference Podcast in early 2020. But for many reasons that talk didn't happen until much later. And thank goodness. A particular global situation meant we...

The festive season is one of the busiest annually, but how has the ever-growing focus on e-commerce affected our shopping habits?

Subscriptions are in every aspect of our life, from the daily helps to the bigger purchases. Is this a massive change in our society?

Language and inclusion: a reflective overview marketing / content Language is our way of communicating, expressing ourselves and telling stories. It's what keeps us connected, and as author Edward Bulwer-Lytton said: "The pen is mightier than the sword."  As a...

Before you question why we are writing a blog about giving your employee’s some credit, don’t worry, this isn’t a gushing blog about how you need to be a more humble leader or anything like that. 

With everything that has happened in the world this year, perhaps one element of hope some are holding onto is the festive period. However, as any marketer can tell you, it’s not that simple. From about Black…